You bring your body, mind, heart and spirit to your work as a Supervisor of Case Management.
You know how to move fast. You know how to stay organized. You know how to have fun.
You’re generous with your thoughts, your partnerships and especially your voice, because your opinion matters.
You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
St. Vincent Healthcare is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 286-bed level II trauma center has provided care in Montana and the surrounding area since 1898, and our 30-clinic network ensures community needs are met. We offer comprehensive, specialty care, including a “hospital within a hospital” specifically for children, and are proud to extend SCL Health’s missions by treating the poor, the vulnerable, our community and each other.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
Together we’ll align mission and careers, values and workplace. We’ll encourage joy and take pride in our integrity.
We’ll laugh at each other’s jokes (even the bad ones). We’ll hello and high five. We’ll celebrate milestones and acknowledge the value of spirituality in healing.
We’re proud of what we know, which includes how much there is to learn.
As a Supervisor of Case Management, you need to know how to:
Supervise the day to day operations in the assigned area. Collaborate with department leadership team to evaluate service needs and volumes and adjust staffing levels accordingly. Assign daily work schedules. Act as a resource for department staff.
Support the department leadership team in problem solving to address issues relating to patient safety, care and service. Promote effective working relations and work effectively as part of a department/unit team and interdepartmentally to facilitate that department’s ability to meet its goals and objective. Ensure coordination of care with other departments to promote the highest level of patient care and satisfaction.
Assist with Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. Assist in updating and maintaining personnel files. Maintain and monitor Kronos records for employees. Present and document staff meetings as required. Direct and coordinate training of new employees.
Collaborate with the department leadership team to identify and drive quality and performance improvement initiatives. Ensure compliance with applicable regulatory guidelines and established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
Assist in development and monitoring of capital planning and operating budgets. Oversee supply and equipment inventory to maintain optimal supply levels.
Coordinate the care and services for patients identified as needing assistance or meeting Care Management criteria. Collect in-depth information about a patient’s medical, functional, and social condition, to identify individual needs in order to develop a plan to meet those needs. Work with patient and family/caregivers to determine specific goals and actions based on assessment. Coordinate discharge planning. Execute specific interventions to meet established goals. Organize, integrate and coordinate the necessary resources to accomplish the goals and plan.
Assess the patient’s prior level of functioning, access to and/or use of community resources and available support systems. Assist the care team in developing a plan of care which includes, but is not limited to: assuring appropriateness of services and care setting, assuring individualized support and education, determining the need for continued services, planning for discharge, and identifying and connecting patients/families with available community resources if needed. Collaborate with Physicians and other members of the health care team on the patient’s behalf.
Identify appropriate admission and continued stay issues. Enhance the quality of patient care through effective and efficient use of resources. Help to identify strategies for reducing length of stay and appropriate utilization of services. Utilize criteria including clinical pathway data and implement strategies to resolve controllable variances.
Attend, facilitate and participate in rounds and case conferences. Advocate for patient rights. Monitor efficiency and availability of services and evaluates outcomes through variance tracking, data collection.
Identify needs, facilitates, or provides education to physicians and ancillary departments/nursing units regarding case management, discharge planning process, and roles. Participate in multidisciplinary groups and development of guidelines.
Promote mission, vision, and values of SCL Health, and abide by service behavior standards.
Perform other duties as assigned.
We hire people, not resumes. But we also expect excellence, which is why we require:
Graduate of an accredited school of nursing, required (Bachelor’s Degree in Nursing (BSN) may be required at some care sites)
Current and valid Montana RN license or ability to obtain, required
Minimum of three (3) years of case management experience in a hospital setting, required
Your next move.
Now that you know more about being a Supervisor of Case Management on our team we hope you’ll join us. At SCL Health you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.
SCL Health is a faith-based, nonprofit healthcare organization that operates eight hospitals, four safety net clinics, one children’s mental health center and more than 190 ambulatory service centers in three states – Colorado, Kansas and Montana. The health system includes 15,000 full-time associates and more than 500 employed providers.