Clinical Liaison - Anderson Rehabilitation Institute - Edwardsville, IL

Clinical Liaison

Anderson Rehabilitation Institute - Edwardsville, IL

Kindred Healthcare, LLC ("Kindred") and Anderson Healthcare have begun construction on an acute rehabilitation institute being built on Anderson Healthcare's Goshen Campus in Edwardsville, Illinois. This institute will be the first freestanding rehabilitation institute in the Central and Southern regions of Illinois. Anderson Rehabilitation Institute is a joint venture between
Kindred and Anderson Healthcare and is expected to open in Q2 2021.
The facility will provide care to patients recovering from stroke, traumatic brain injury, spinal cord injury, amputation, and other complex conditions. Staff will provide physical, occupational, and speech therapy. Other special services provided will include physiatry, internal medicine, medical/surgical consultations, rehabilitation nursing and nutritional services. The institute will have a dedicated pharmacy. The 49,920-square-foot facility will have 34 beds and feature all private rooms; a secured acquired brain injury unit with private dining and therapy gym; large interdisciplinary gym for all therapy services; transitional living apartment designed to simulate a residential apartment, to prepare patients for their daily living tasks before they are discharged home; and a therapeutic courtyard with exterior amenities. It will also have specially designed rooms to treat dialysis patients; and specialty programs dedicated to neuro, stroke, brain injury, and amputation.

As a Clinical Liaison you will:

Initiate one on one dialog with potential referral sources and maintain position relationships with current referral sources. They will design, develop and drive cutting edge sales strategies designed to increase patient admissions that leverage partner's core competence in the area of rehabilitating medically complex patients.

The successful candidate will leverage their clinical and sales expertise to promote the Hospital to prospective referral sources aiding in the patient admissions/referral process. This process begins with identifying new prospects, educating them on Hospital and clearly establishing how we are able to differentiate ourselves from the competition. Through the building of long term relationships with these referring facilities and physicians, the successful candidate will facilitate the identification and assessment of future patient admissions factoring in length of stay, and level of acuity which should align with the outcomes expected from Kindred's clinical expertise in rehabilitation and nursing. The candidate can expect to spend most of their time (80% or more) in the field, making presentations, assess patients and building these long term relationships.

ESSENTIAL FUNCTIONS:

Job Specific:

• Assist and coordinate in-take and pre-admission screening process.
• Perform on-site (typically in referring facility) clinical judgment to determined appropriateness of patient for admission.
• Communicates to patients and families rehabilitation and facility options. Communicates to patients determined appropriate for admission the patient's expectations and requirements for participation.
• Secures information relating to patients resources and benefits.
• Demonstrates knowledge of growth, development, and the aging process for the planning and delivery of age-appropriate care.
• Functions as initial contact for external case management and discharge planner personnel with payors and hospital facilities.
• Completes face to face, in-service education contacts to physicians. And face-to-face, in-service educational contacts to case managers, and other professionals.
• Inform and educate physicians, case managers, and other decision makers about the Hospital and acute rehabilitation services.
• Performs market analysis, market research and development and implementation of marketing and business plans.
• Assists in developing the annual market plan for the facility.
• Develops marketing plans for assigned programs, which includes market analysis and financial feasibility studies.
• Assists the various departments of the facility with new business and marketing plans.
• Continuously monitors the effectiveness of new and existing marketing plans.
• Represents the facility with business leaders, physicians, the community and the media.
• Demonstrates excellent interpersonal skills within the facility and with the public.
• Communicates appropriately and clearly to the Director of Business Development and the marketing staff.
• Consults other departments, as appropriate, to collaborate in regards to marketing and business plans.
• Demonstrates the ability to be flexible, organized and function under stressful conditions.
• Consistently completes all assignments in a timely manner, is thorough and appropriately detailed.
• Other duties as assigned.

Company Specific:

• Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty
• Completes annual health, safety, and education requirements. Maintains professional growth and development.
• Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
• Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.
• Reports to work on time as scheduled; adheres to policies regarding notification of absence.
• Attends all mandatory in-services and staff meetings.
• Represents the organization in a positive and professional manner.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
• Maintains current licensure/certification for position, if applicable.
• Consistently demonstrates customer service skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.
• Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.
• HIPAA: Conduct job responsibilities in accordance with HIPAA privacy laws, follow hospital policy in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to proper hospital personnel immediately.
• Compliance: Conducts job responsibilities in accordance with standards set forth in Kindred's Code of Conduct, Kindred policy and procedures, applicable federal and state laws, and applicable standards.

• Clinical Licensure required
• Bachelor's degree preferred
• Previous marketing/sales experience preferred
• Previous clinical experience preferred with demonstrated skills in clinical assessment and EMR systems.
• Formal Sales Training preferred
• Valid driver's license and clean driving record
• Excellent oral and written communication and interpersonal skills.