The Department of Psychiatry and Behavioral Sciences is seeking a Discharge Coordinator to join our team. As the preeminent group in the psychiatric, psychological and behavioral sciences domains of oncology, we provide coordinated, comprehensive outpatient psychiatric and psychological services to adult and pediatric cancer patients and their families. Join us today and make a difference every day!

The Discharge Coordinator will manage the discharge process for all patients who have been identified as needing community resources or referrals for ongoing care. Within this role, you will participate in the development of tools and resources to continuously identify patients for discharge. You will also measure the successful referral of patients into community settings, and maintain a set of active resources and relationships with community providers and resources as needed.

You are:

• Capable of building strong relationships and working collaboratively with others to deliver patient-centric care.
• Able to assist providers in tailoring discharge plans based on the needs of each patient.
• A good decision maker, with demonstrated success prioritizing work and making timely decisions aligned with individual needs and organizational goals.
• Flexible in your approach and demeanor in order to align with the shifting demands of evolving circumstances.

You will:

• Act as the key point of contact for patients, assisting in providing appropriate community referral information and acting as a bridge to the next level of care.
• Use standard review criteria to justify medical necessity, level of care and intensity of services required.
• Implement post discharge plans that meet patient care needs and patient/family choice.
• Actively identify and troubleshoot issues that come up during the process (e.g. scheduling appointments, insurance coverage questions, etc.).
• Adhere to all documentation guidelines established by the department, using applicable databases/reports and the medical record to track and document activity.
• Advocate for and support each patient, engaging with community agencies/health care providers and others on the patients behalf to ensure access to services needed.
• Facilitate communication between MSK psychiatry team, patient, family, and patients primary oncology care team and community providers as needed.

You have:

• Bachelors Degree in Social Work, Psychology, Nursing, or related healthcare field.
• RN or LMSW/LCSW license in New York.
• Two (2) to four (4) years of relevant experience, including working in a psychiatric setting in a hospital or clinic and working with individuals in a case management/care coordination capacity.
• Demonstrated knowledge of mental and behavioral health community resources and providers.

#LI-POST